• About
  • Pillars 1 & 2
  • Pillar 3
  • Pillar 4
  • Contact

Black Dollar

  • About
  • Pillars 1 & 2
  • Pillar 3
  • Pillar 4
  • Contact
Individual or Team Customer Service Trainings

Individual or Team Customer Service Trainings

Virtual or Telephone Consultations and Check Ins

Virtual or Telephone Consultations and Check Ins

Product Evaluation and Assessment

Product Evaluation and Assessment

Company culture training

Company culture training

Ultimate Customer Experience Training

Ultimate Customer Experience Training

Complete Black Dollar Bundle

Complete Black Dollar Bundle

Self Explanatory

Self Explanatory

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Pillar 4: Small Business Intentionality

Free consultation for 15 mins to go over business plan and areas to address 

 

1 hour customer service training with staff (in person or virtual) 

 

2 hour customer service training with staff with roleplay scenarios (in personal or virtual) 

 

1 hour Culture training and Black Excellence including bullet points 

 

5 day customer service and processes training, monitoring and assistance with real life scenarios 

 

Product assessment and pricing analysis 

 

Marketing plan assistance 

 

Black Dollar Intentional Plan 

-Includes 14 days of monitoring 

-Customer service assistance 

-1 on 1 calls with staff 

-Step by step detailed answers to help with customer complaints or feedback 

-Stress testing of systems and processes 

-Upon completion Black Dollar Approved social media posting 

 

                                                                                                                      Please contact for pricing

Intentionality is the Only Option 

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