Free consultation for 30 mins to go over business plan and areas to address 

1 hour customer service training with staff (in person or virtual) 

2 hour customer service training with staff with roleplay scenarios (in personal or virtual) 

1 hour Culture training and Black Excellence including bullet points 

5 day customer service and processes training, monitoring and assistance with real life scenarios 

Product assessment and pricing analysis 

Marketing plan assistance 

Black Dollar Intentional Plan 

-Includes 14 days of monitoring 

-Customer service assistance 

-1 on 1 calls with staff 

-Step by step detailed answers to help with customer complaints or feedback 

-Stress testing of systems and processes 

-Upon completion Black Dollar Approved social media posting 

                                                                                                           Please contact for pricing