Pillar 4: Small Business Intentionality
Free consultation for 15 mins to go over business plan and areas to address
1 hour customer service training with staff (in person or virtual)
2 hour customer service training with staff with roleplay scenarios (in personal or virtual)
1 hour Culture training and Black Excellence including bullet points
5 day customer service and processes training, monitoring and assistance with real life scenarios
Product assessment and pricing analysis
Marketing plan assistance
Black Dollar Intentional Plan
-Includes 14 days of monitoring
-Customer service assistance
-1 on 1 calls with staff
-Step by step detailed answers to help with customer complaints or feedback
-Stress testing of systems and processes
-Upon completion Black Dollar Approved social media posting
Please contact for pricing